When adding or updating listings on eBay you may occasionally encounter list errors or warnings back from eBay:

category doesn't accept variations

The table below lists the most common errors/alarm letters from eBay, and what you can do to resolve them, to ensure whatever affected product(due south) are listed successfully on eBay.

Error MESSAGE

SUGGESTED SOLUTION 

category doesn't accept variations
 The reason for getting this validation error is because the eBay category that the products information technology is mapped to does non allow products with variations to exist listed within information technology.

To resolve this, you will need to remap the product to a category that does support variations.

  • From the product page in eBayLINK, click the Edit push, in the Categories department, click "Add together new mapping"
  • Discover another suitable category which has the following symbol:
  • Click salvage mapping, which volition bring you dorsum to the Production page,
  • Finally, click update to commit the changes and get to the dashboard and click the "update market" button.

Check back once that has been completed to ensure the product is listed / updated.

For a list of eBay categories that allow variations, come across this eBay article, Which categories can take listings with variations?

 
Buyers love large photos that conspicuously bear witness the detail, so please upload high-resolution photos that are at least 500 pixels on the longest side

 Essentially the image or images supplied do non meet eBay'south requirements, which are

We've got a few unproblematic rules and recommendations for using pictures on eBay: (total article)

Rules
All listings* on eBay.com.au and nigh other eBay sites must encounter these requirements

  • Every listing must have at least one photo.

  • Photos need to be at least 500 pixels on the longest side.

  • You can't apply a catalogue or stock photo if you're listing an item equally 'used'.
Recommendations
To make sure buyers get a good look at the item they're thinking virtually purchasing

  • Optimise for mobile – brand your pictures 1600 pixels on the longest side.

  • Go along your images clean – no text, borders or uncluttered backgrounds.

  • Use watermarks sparingly – make sure they don't distract a buyer's heart from your product.

Other best practise tips:

  • Nosotros recommend uploading photos as a .jpg file, but y'all tin can upload photos in any of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photograph is in JPEG format, it should have a quality of xc or higher on the 0-99 JPEG quality calibration. We'll then optimise it for display in your listing.

  • Earlier you start uploading, rename your photo files with names that will help yous remember what they are, and put them in a folder on your computer where yous can find them rapidly and easily in case you need them again.


Visit the Seller Centre to learn more than about using cracking pictures and photo quality recommendations.

For more information on other requirements for sellers and tips on how to meet – and exceed – buyers' expectations, read Selling practices.

 
Variation Specifics provided does non lucifer with the variation specifics of the variations on the item.

 There are 2 possible reasons for getting this error on a product:
  1. An originally single variant product is now being sent every bit a multi-variant product - eBay will non allow this so the production needs to be completely ended, deleted and re-listed.
  2. The variation data for the production from the eCommerce store is not good particularly good east.g. different attribute names in unlike variants.

And so, information technology would accept originally listed fine simply at present is not getting updated due to declining the validation rules.		 
Variations Specifics and Item Specifics entered for a Multi-SKU item should exist different
eBay will prove the in a higher place error message/s on your products in Omnivore if you try to add an item specific which has the same proper noun as the production variation proper name. Size and Colour are mutual examples merely this can be other names too. Please see this article on the steps needed to gear up this problem
 
A product cannot be moved from a Variation-enabled Category to a Variation-disabled Category
 This error ways that a product was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations.

For any products with this mistake we need to delete/purge the item from eBay, delete the category mapping for them to re-list.

Yous will need to submit a support asking to accept this done.

 
UPC should merely contain digits
 If your products show an eBay validation error like this:

"ebay validation error: UPC should just contain digits" and it is followed by scientific notation.

Information technology means that an update has gone wrong somewhere, most likely while updating Production Identifiers in your store via copy/paste from Microsoft Excel which changed number field for this Product identifier e.1000. UPC to this "9.111E+12".

This eBay validation error tin as well occur if your UPC contains not numeric characters, e.k. 14500-459-1111, these should exist removed.

You can besides go this mistake with UPC's containing letters, eg when the SKU or the MPN has been placed in the UPC field, again either remove UPC or update it with the correct one.

More than data about UPC can be found here: https://en.wikipedia.org/wiki/Universal_Product_Code

Please cheque this data on your shop and correct it, one time done, go to the dashboard and click "Sync now" to refresh the data.

For more data about Excel issue see this article. http://superuser.com/questions/413226/why-does-excel-treat-long-numeric-strings-every bit-scientific-note-even-after-chan


You tin can check GTIN existence here
https://gepir.gs1.org/index.php/search-by-gtin

Listings having an eBay validation fault will not exist updated or listed on eBay until the fault is resolved. 

Your PayPal electronic mail address was not establish
 This error means that the PayPal accost provided cannot be institute / verified past eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium account OR
  • Verified business account

Delight ensure that the right address has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.


It could exist as simple as a child account has been linked, which isn't immune to write transactions against the parent.

In brusque, if the email address is typographically the same between our arrangement and the payment business policy; then the retailer will need to ostend with PayPal every bit to why information technology may not be coming upwardly

No listings can be fabricated on eBay until this is resolved. 


You must take a valid PayPal Business relationship in good standing to require immediate payment.
This error means that the PayPal accost provided cannot be verified as existence in good continuing by eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium account OR
  • Verified business account

Please ensure that the right address has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.

It could be as simple every bit a child business relationship has been linked, which isn't allowed to write transactions confronting the parent. It may exist the PayPal account is non a business business relationship.

In short the retailer volition demand to confirm with PayPal as to why information technology is not in good standing.


No listings can be made on eBay until this is resolved. 

The tags                                      Size                                    is/are disabled as Variant
The tags                                      Ring Size                                    is/are disabled as Variant
The tags                                      Style                                    is/are disabled as Variant
The tags                                      Quantity                                    is/are disabled as Variant
The tags                                      Type                                    is/are disabled as Variant
 The error occurs because eBay restricts the use of sure words/values, every bit the name for a variant attribute under a particular category.

For case, on eBay AU under the category "Babe » Nursery Bedding » Sleeping Bags & Sleepsacks", you are not allowed to use a value of "Size" as a variant attribute name. This is considering eBay has reserved "Size" equally an Item Specific for that category.

The fastest way to resolve the upshot is to rename attribute for the variant (e.g. use "Product Size" instead of "Size").

 
variants do non accept unique attributes
 This error occurs when some of the variations yous are trying to list in a multi-variation list, accept  the same variation value. (e.thousand. you have more than one variant with size = 9)

Cheque that the variation values are all unique for your production variants.

 
The item tin't exist listed or modified. The championship and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
 Your listing may contain titles and/or a clarification which contain illegal words, or your eBay business relationship may not exist upwardly to standard to keep listing.

Check your title/description for prohibited words. Meet eBay's offensive policy.

Some eBay sites volition also block titles/descriptions containing Make/Copyright names or conflicting information. Eg. mentioning Apple in a description of a Androidproduct (This policy can vary between eBay sites).

Try deleting your description and adding limited information to exam this issue. You should likewise contact eBay directly to ensure your account is not express or restricted in whatsoever manner.

 
Missing name in the variation specifics or variation specifics set.; zeroed out
 The cause for this error could be one of the post-obit:
  • When one or more than of the production variations is missing the appropriate information. For example if one or more of the product variations is missing the colour or size information. Check all variants of the product to ensure they all have the required variation information.
  • If you have modified the value of the variation label used by the product. For instance, if the variation label was initially called "Colour", simply you take since inverse it to be "Colour". The only way is to resolve this error is to end the eBay listing, then list the production as a new eBay listing.
  • You accept added or deleted product variations
 
The UPC field is missing. Please add UPC to the listing and try once more.

or

 For some products, eBay requires that a UPC number be provided when listing a production.

A UPC (Universal Product Code) is a barcode symbology that is widely used in the United States, Canada, United Kingdom, Commonwealth of australia, New Zealand, in Europe and other countries for tracking trade items in stores. It consists of 12 numeric digits, that are uniquely assigned to each merchandise item.

To add UPC's to your listings, please add together it to your eCommerce platform. Our system volition sync and import the details and add it to your eBay listings.

If you do non take UPC values for your product(s) delight leave the UPC field empty in your eCommerce platform.

You can check GTIN existence here
https://gepir.gs1.org/index.php/search-past-gtin

 
You're non allowed to revise ended listings.
 An eBay listing for this production previously existed simply has since been concluded on eBay for some reason.
To resolve, yous demand to first end the listing in our system, then upload to eBay as a new listing.		 
It looks like you've reached the amount you can listing. You can listing up to <$xxxxx> in total sales this month. Request to list more: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19
 Please see the post-obit eBay page for further information on selling limits and how to request an increment from eBay:  http://pages.ebay.com.au/help/sell/sellinglimits.html
 
Because y'all've specified Local Pickup Only for this item, you lot tin can't require immediate payment.
 This error can occur when 1 or more than of the default eBay Concern Policies are missing.

Our system expects/creates the following eBay Business Policies, named exactly as per below:

  • Stamp Policy = "basic"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

east.g.

Note: the eBay Business organization Policies must exist named exactly as higher up, as it is case sensitive.

To check this, log into your eBay account and go to:

  • My eBay
  • Hover over the "Business relationship" tab and select "Business organisation Policies".

If any are missing, delight create and proper name them every bit per the in a higher place.

 
The email accost you entered isn't linked to a PayPal business relationship. If you don't have a PayPal account, you'll need to gear up ane up with this e-mail address and so that buyers can pay y'all.
 Please bank check the post-obit:
  1. Make sure your PayPal address is entered and spelled correctly in your eBay Payment Business Policy.
    e.thou.
  2. Make sure your PayPal address is entered and spelled correctly in your automatic payment method.
  3. Confirm your email address with Paypal.
  4. Make sure your PayPal address is correct in our system: get to Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.
If you lot receive an fault relating to PayPal then it is an effect with your PayPal account.		 
                  Earlier you tin can list this item we need some additional information to create a seller'southward business relationship.
This eBay error can occur when your eBay account is missing an automatic payment method for eBay fees.

It can also be returned by eBay, if y'all have an expired credit card designated equally your automatic payment method on eBay.

To add/modify an automated payment method on your eBay seller business relationship:

  1. Login to your eBay seller account.
  2. Get to "My eBay --> Account --> Seller Account".
  3. Click the "Automated Payment Method" link to add/modify the automatic payment method for your eBay account.
    e.grand.

Further information on eBay automatic payment methods can be plant here.

 
The item specific                  For sale past                  is missing. Add For sale by to this listing, enter a valid value, and ...
 This eBay fault can occur when you accept mapped your product to an eBay category that has mandatory Particular Specifics.

For case, if yous had mapped a product to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", then eBay requires that you lot have set the Particular Specific named "For sale by".

e.g.

Note: the ruddy asterix (*) adjacent to the particular specific "For sale by" which indicates it'southward a required field.

Typically it may exist that you product has been incorrectly mapped to the wrong eBay category.

The fastest way to resolve the upshot is to re-map your product to the correct, or a more relevant eBay category.

 
Only unmarried quantity items tin exist listed in the category selected.
 On eBay, certain categories only allow sellers to list items in single quantities.

For case the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction.

To resolve the issue, either limit the eBay quantity of the item to "1", or alternatively you tin try mapping the product to a more than relevant eBay category.

 
Seller is not eligible to list a discounted detail.
 This eBay warning means that your eBay account is not currently enabled for strike-through pricing on your listings. By default this feature isn't enabled on a seller account. eBay only enables this feature for sellers information technology has vetted/qualified.

This warning doesn't prevent your products from listing on eBay, but products with a sale or strike-through toll, will not exist display as "on sale" by eBay on your listings.

due east.1000. the following pricing fields "You save" and "Now" volition not be displayed on your eBay listings, even if the item is on sale.

You lot must become approved by eBay to participate in eBay's Strike-Through Pricing Program. Strike Through Pricing (STP) is usually reserved for managed accounts merely and then to asking that it exist enabled, please contact your eBay account manager.
Marketplace Product Variant SKUs are not unique
 There are ii possible reasons for getting this error on a production:
  1. An originally single variant production is now being sent equally a multi-variant production - eBay will not allow this so the production needs to be completely ended, deleted and re-listed.
    To resolve, stop each of the listings in eBay.
    Go to each product page in eBaylink that has the error and deleted the product.
    Go to the Dashboard and get-go a fresh import from your eCommerce store.
  2. The variation data for the product from the eCommerce store is not skillful particularly good e.g. dissimilar aspect names in dissimilar variants.

So, information technology would take originally listed fine but now is not getting updated due to declining the validation rules.
validation fault = VariationSpecificsSet container (Particular.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
 This error is similar to two validation errors mentioned in a higher place.  Information technology happens when products in your Ecommerce store were single variant but them go mulit-variant or vice versa.

At that place are two possible reasons for getting this error on a product:

  1. An originally single variant product is now beingness sent every bit a multi-variant product - eBay will not permit this so the product needs to be completely concluded, deleted and re-listed.
  2. The variation data for the product from the eCommerce shop is not good particularly good e.thou. different attribute names in different variants.

Then, information technology would have originally listed fine but now is not getting updated due to failing the validation rules.
AND
If you lot take products that have this error then it is likely that your production has been ready in your eCommerce store as a product with variations/options (eBay telephone call this Multi-SKU) and then eBay is expecting a variation but yous don't accept them.

Check in your eCommerce shop for the products to see if in that location are variations and remove them if they are not required.

For example, often in Shopify the variation is chosen 'Championship'. To resolve this, in your Shopify Store, Become into the product section of one of the products and under 'variants' remove any variations if these products don't come with variations.

You should also double-check in the product page in our organisation, under Variations.

If in that location is only one variation, so Variation Name should be empty, ie no options are divers. If you do have options, and so at least 2 distinct values should be provided.

In one case you accept made changes in your eCommerce shop go to the dashboard in our system and trigger a refresh by clicking 'Sync At present' from the dashboard and then that the updates are sent up to eBay.

Input data for tag <Item.PictureDetails.PictureURL[1]> is invalid or missing. Please check API documentation.		 This is usually caused by a space in the image URL, which causes eBay to reject information technology, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the space in the image name and run a full sycn to update the product and market place.

The underscore character is also non a valid graphic symbol
piicture name should only  comprise the ASCII letters 'a' through 'z' (in a case-insensitive fashion), the digits '0' through '9', and the hyphen ('-')"
At least 1 valid postage service must be specified.
 This is commonly caused by a missing business organisation policy within eBay.

Navigate to Omnivore ->settings-> eBay Australia->Shipping
Cheque for errors like this
and ensure you lot have a matching eBay Business Policy for the shipping method in Omnivore as per
http://www.bizpolicy.ebay.com.au/businesspolicy/manage
eBay security policy only allows HTTPS resources in listings
This is usually caused past providing an http URL for your logo

To resolve change the URL to https: as per
Tin can I Alter The Logo In My Production Listing Folio?
Currency is unchangeable when revising or relisting an item. This mistake tin can occur if the product is a duplicate listing.  If you see this mistake on a product check and exist certain that  you practise not have a manual listing on eBay that is really a duplicate products.

It is best to search using the SKU or the production title.

If you did have manual listings on eBay when you started using Omnivore and you did not link them all then you may have duplicates.

The simply manner to set up this fault is to correctly terminate your indistinguishable listings on eBay.

A full list of eBay errors tin as well be found hither:

http://developer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm